Zeleration Technology provides automated IT systems management, network monitoring, and technical services so your business can eliminate full-time IT maintenance and Help Desk employees.
Our ZOBOT technology utilizes machine learning and AI-driven diagnostics to provide faster and more reliable IT support, ensuring that technology runs smoothly and reduces the total cost of ownership. This automated system (BOT) diagnoses, optimizes, and assists technicians in troubleshooting IT systems across various operational zones within your business.
It does not matter if you are a one-person or an established business with hundreds of employees; computing's role is always the same: increasing productivity. Keeping your computing hardware and software running smoothly and securely is critical to achieving that goal, and that is precisely what we do.
Our extensive experience providing technology solutions for small and medium-sized businesses demonstrates that exceptional results can also be achieved within your budget.
"Over the past 25 years, we have become a trusted partner and strategic resource for all our clients, regardless of their business size or industry. There is no cost to learn more, so schedule a complimentary meeting today or browse the website.​​ You can also upload your current budget or an RFP for a complementary analysis."
Justin Higgins
Founding Partner
How do we add value?
Real World Experience
We don't guess! We know which technology works best for different budgets in real-world conditions. Our Managed Technology Stack has a proven track record, being used by thousands of business users in dozens of industries over the last 25 years. Accelerate implementation and minimize risk through equipment standardization and comprehensive automated monitoring provided by a fully redundant 24/7/365 Network Operations Center.
Affordable Hourly Rates, Service Bundles by Employee Roles or Customized Options
We provide affordable hourly rates and industry-leading Service Level Agreements (SLAs) based on nationally published rates. This eliminates the costs associated with ongoing training for your full-time IT employees. Typical savings on system maintenance tasks range from 50% to 80% less than your current full-time IT staff, including ongoing training and benefits.
Vendor Neutral
We are your IT department and maintain a vendor-neutral stance, so you know we are always doing what is in your business's best interest based on your business goals, not quotas. Unlike many of our competitors, we do not participate in vendor sales promotions or require clients to enter into lengthy contractual agreements. This approach ensures that we consistently work hard for our clients and, more importantly, fosters the trust needed for long-term relationships.
Executive Sessions \ Management Reports
Technology moves faster than ever, but not everything works as advertised. If you are a decision-maker for your company and are having trouble keeping up with the pace of innovation, our one-on-one executive sessions are a perfect resource. These sessions provide technology overviews from both the vendor's and customer's perspectives, so you don't waste time learning about technology you may never use or, worse, do not need.
Management Reports are standard for all Zeleration ZOBOT customers and include:
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Alerts Summary Report – Quick overview of all triggered alerts.
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Patch Management Report – Shows missing or installed patches and their statuses.
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Hardware Inventory Report – Details on system specs and hardware assets.
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Software Inventory Report – List of installed applications across devices.
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Ticket Summary Report – Provides ticket counts, statuses, and response times.
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SLA Performance Report – Tracks service-level compliance and response.
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Customer Satisfaction Report – Reflects feedback and satisfaction scores.
By partnering with Zeleration, businesses can offload the responsibility of managing their IT infrastructure and daily support and focus on their core operations.
Managed Service Providers (MSP) bring expertise, scalability, and cost-effectiveness, allowing businesses to benefit from the latest technologies and industry best practices without requiring extensive in-house resources.
Zeleration's Network Operation Center has fully integrated our managed technology services into Ubiquiti Networks and ZOBOT Monitoring Hardware. Ubiquiti Unifi OS is a true multi-application network operating system: Robust Firewall and IPS Security, Fast and Stable Networking, Integrated Camera Protection, Phone System, and Physical Access Controls in a single integrated interface.
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For new customers, our automated discovery, identification, and reporting agent (ZOBOT) will show you exactly where resources are needed. We can seamlessly transition your old network or send you a preconfigured network.
Zero Trust Security is based on the principle of maintaining strict access controls by not trusting any user or device by default - regardless of being inside or outside the network.
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War Room is the first secure video conferencing designed with Zero Trust principles. The privacy of your participants, either inside or outside your organization, is cryptographically assured.
