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ZOBOT Automation + AI

Zeleration Optimization Robot

ZOBOT utilizes an AI-enhanced diagnostics model to provide faster and more reliable IT support, ensuring that technology runs smoothly and reducing your cost of ownership. This automated system (BOT) diagnoses, optimizes, and assists technicians in troubleshooting IT systems across various operational zones within your business. 

 

Customers can expect savings of at least 50% and up to 80% compared to full-time on-site IT staff. Find out how we do this in our introduction to ZOBOT video.

ZOBOT Overview
ZOBOT Simple Example
ZOBOT Complex Example

ZOBOT PLANS & FEATURES

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SIMPLE DEVICE PRICING: No setup cost. A ZOBOT subscription is $10 per month for each actively monitored device; we also offer $5 per month plan for update-only devices. A combination of both plans is allowed for businesses with fewer than 100 devices. No business is too small for great support from one computer to thousands of devices on dozens of networks; it makes no difference to ZOBOT.

More Details:


​ACTIVE ZOBOT + AI: ZOBOT detects excessive processor or memory usage on a network switch or computer and notifies us, helping you avoid costly emergency repairs and downtime—this is ACTIVE ZOBOT (recommended). With the Active Plan, our technicians can also use ZOBOT AI to diagnose issues and produce solutions based on telemetry data from each device. Examples: Introduction Video and simple example vs complex example.

UPDATES ZOBOT: ZOBOT performs all your Computer Hardware (firmware updates), manufacturer BIOS & security updates, Operating System (Windows Updates), and Application Software updates (for almost all software) on an automated schedule (after your business hours). The computer is rebooted after the update and is ready for login the next day.

 

Features:
 

  • INSTALLATION AND SETUP: Anyone in your organization can download and install our Agent Software from our Help Desk. ZOBOT is designed for rapid deployment at one or multiple locations. Once installed, call or email the Help Desk, and we will handle the rest. For coordinated and large installations, we can onboard most businesses in less than a day. 
    However, you can choose to install everything first and contact us when you're ready.
     

  • ZOBOT establishes a secure, encrypted connection between devices on your network and Zeleration's Network Operations Center (NOC), allowing us to access telemetry data from your systems. 

    IMPORTANT NOTE: ZOBOTS remain inactive until we configure them, assign them to the appropriate account, and specify their roles. ZOBOT software is useless without onboarding.
     

  • SECURITY: ZOBOT creates a secure connection between your business network and our Network Operations Center (NOC) using pre-authorized digital certificates, ensuring it is end-to-end encrypted out of the box.
     

  • AUTOMATED DISCOVERY: ZOBOT automatically performs device discovery and classifies every device on your network​Even as devices are added or removed, ZOBOT adapts to those changes, making network monitoring fast, simple, and dynamic.
     

  • All ZOBOTS can do the job of another ZOBOT. There are no single points of failure in our ZOBOT virtual mesh networks that are automatically created as a secure, transparent layer on top of your existing physical network.
     

  • REPORTING: ZOBOT Network Report. For Ubiquiti Networking integrated clients, the system displays your Internet performance and overall service health, including latency. We track the latest activities of the ZOBOT, such as remote connections, power actions, and alert configuration changes to essential devices. You may also access your Ubiquiti Network dashboards at any time to view the performance and reliability of your networking platform, including phones, cameras, wireless, Secure VPN (Wire Guard), and so on.
     

  • REALTIME NETWORK MANAGEMENT: Automatic device discovery classifies every device on the network and builds a graphical network topology of all devices on your network that we are monitoring in real time. This includes computers, security cameras, VoIP phones, mobile devices (most phones and tablets), magnetic door locks, digital displays, wall tablets, and even people within the building (for example, in a conference room).

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